Last updated: 09/10/2025

Sehaa Studio (“we”, “our”, “us”) is committed to safeguarding the privacy and personal information of all visitors, customers, and subscribers engaging with our website and online services.
This policy outlines how we collect, use, and protect your information when you visit www.sehaastudio.com, place an order, or interact with us through our digital platforms.

1. Information We Collect

When you visit or make a purchase through our website, we may collect the following types of information:

• Personal details such as your name, email address, phone number, and billing or shipping address.
• Order information, including the products purchased and payment details.
• Device information, including browser type, IP address, time zone, and pages viewed on our site.
• Marketing preferences, if you choose to subscribe to our newsletter or promotional updates.
• We collect this information to process your orders, improve our online experience, and provide better service to our customers.
  
  

2. How We Collect Information

We use trusted third-party technologies such as cookies, analytics tools, and integrated services (like Shopify and Google Analytics) to collect browsing data.
These tools help us understand how visitors interact with our website — for example, which pages are most visited or which features need improvement.
Cookies are small files stored on your device to improve website functionality and your browsing experience. You can disable cookies through your browser settings at any time.

3. Use of Your Information

Your personal data is used only for legitimate business purposes, including:

• Processing and fulfilling your orders.
• Providing order confirmations, updates, and delivery notifications.
• Managing your customer account and preferences.
• Sending marketing communications if you have opted in.
• Improving our website performance and product offerings.
• Complying with legal and regulatory obligations.
  
  

4. Sharing of Information

We do not sell or rent personal data to third parties.
However, we may share limited information with trusted service providers who assist in running our business — such as:

• Shopify, our e-commerce hosting platform.
• Payment gateways for secure transaction processing.
• Delivery partners to complete shipping and fulfilment.
• Email or marketing platforms (e.g., Mailchimp, Klaviyo) to send communications on our behalf.
• All third parties are bound by confidentiality agreements and use your information only as necessary to provide their respective services.
  
  

5. Marketing Communications

• You may choose to receive updates, offers, and product news from Sehaa Studio.
• You can withdraw your consent at any time by selecting “unsubscribe” at the bottom of our emails or contacting us directly.
• Your choice to unsubscribe will not affect transactional or service-related communications.
  

6. Data Security

• We take the security of your personal information seriously.
• Our website uses encrypted connections (SSL) and secure payment gateways to protect your data during transmission.
• We also maintain administrative and technical safeguards to prevent unauthorised access or misuse of your information.
  
  

7. Retention of Information

We retain customer data only for as long as necessary to fulfil the purpose it was collected for — such as processing orders, complying with legal requirements, or resolving disputes.
Once data is no longer required, it is securely deleted or anonymised.

8. Your Rights

As a customer, you have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications.
• Lodge a complaint if you believe your data has been mishandled.
• To exercise these rights, please contact us using the details below.
  
  

9. Policy Updates

• Sehaa Studio may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations.
• The most recent version will always be available on our website.
• We encourage you to review this page occasionally to stay informed about how we protect your information.
  

10. Contact Us

For questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer at:
📩 info@sehaastudio.com